Common questions
Most common questions
How do I get started?
Create your first project, add a device, then configure alert routing if you are on Premium. The main dashboard guides the rest.
What does Premium unlock?
Premium adds faster checks, multi-region monitoring, SMS alerts, alert routing, incidents, reports, status pages, API tokens, and advanced monitors like DNS and Heartbeat.
Can I use the API on Free?
Yes, while logged in through your browser session. Bearer API tokens are Premium-only.
Where can I review security and trust information?
Start with the public Security page, then review Privacy, Terms, API docs, and
/.well-known/security.txt for responsible disclosure contact details.Where should I look during an outage?
Start with the dashboard, then check incidents, alert routing, and your public status page if you need customer-facing communication.
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Best next step
Security review and trust material
Where to send customers for trust and security review
Dashmon has a clear public trust path. Customers can start with the Trust Center, then drill into Security, operational-readiness summaries, Privacy, Terms, API docs, and contact routes without needing internal-only evidence first.
Trust Center
The main public path for procurement, trust-pack, and review questions.
Security & access
MFA, OIDC / SSO, audit visibility, and responsible disclosure.
Operational readiness
Backup, restore, release/change, incident, and evidence posture summaries.
API docs
Auth modes, request tracing, and shared-workspace API behavior.
security.txt
Public disclosure contact and canonical security policy pointer.
Contact
Use this for procurement, trust-pack, or security-review requests.
Status pages and shared links
How Dashmon status pages work
Dashmon status pages are customer-facing pages created inside your account for selected projects. Each one uses its own public share URL or private token link, so the generic /status-page.html address by itself will not open a live customer status page.
Step 1
Create a page
Go to the Status Pages area in your dashboard and choose the projects you want to share.
Step 2
Copy the unique link
Each status page has its own public URL or private token URL. Share that exact link with customers or stakeholders.
Step 3
Publish updates
Use manual updates when you need customer-facing incident communication alongside live project health.